Improving Access to Cardiology Care Through Digital Consultations
Year:
2024
Company:
Cardio
Role:
Product Designer
Accessing specialized healthcare can be complex and time-consuming. Patients often struggle to book consultations, provide necessary health information in advance, and stay connected with doctors. Cardio was created to simplify this experience, focusing on cardiology consultations. The goal was a seamless mobile-first platform that makes booking, pre-consultation preparation, and follow-up care easy and reliable.
Key Objectives:
Specialist consultation booking
Preliminary vital input
Consultation dashboard
Secure messaging
My Role & Approach:
I designed mobile-first experiences while supporting key desktop workflows:
Started with low-fidelity wireframes to test layouts and user flows
Iterated into high-fidelity screens using the brand color (Green)
Designed workflows for onboarding, booking, vitals input, dashboards, and secure messaging
Ensured responsiveness, usability, and consistency throughout the platform
Major Features:
Specialist Consultation Booking: Quick and simple scheduling based on availability and urgency
Preliminary Vital Input: Patients enter vitals before consultations for more effective appointments
Consultation Dashboard: Organized view of upcoming, past appointments, and consultation history
Secure Messaging: Safe communication with specialists before and after consultations
The Solution & Outcome:
Cardio streamlined access to specialized care by:
Simplifying the appointment booking process
Empowering patients to input vital data ahead of time
Providing an organized consultation dashboard
Facilitating secure communication with specialists
Impact:
Reduced waiting times and improved consultation efficiency
Enabled doctors to make informed decisions using pre-submitted vitals
Enhanced patient experience and engagement with their own healthcare
Delivered a user-centric digital platform that makes specialized care more accessible
